For those customers whose needs are not immediately obvious, we are proud to be able to offer a green sunflower lanyard to wear to discreetly show you or someone you care for has a 'hidden disability'.
When you approach a staff member they will ask "how may I help you?" This is your opportunity to ask for any additional support that you may need. If you don't need any help with this particular aspect of your day then proceed as usual.
For staff members with additional training, please look for the sunflower pin badge - these staff are empowered to help you in whatever way they can. The lanyard is yours to keep and wear on future race meetings at the racecourse.