RACEGOERS' GUIDE

ACCESSIBILITY FOR ALL


Ascot Racecourse provides an accessible environment for all our racegoers, including the elderly, people with disabilities and those with young children.

Where possible, Ascot are happy to make special arrangements and to assist with any queries, both in advance and on a raceday.

 

Disabled Parking

Blue Badge holders are given forward parking in the car parks, free of charge. These parking areas are subject to capacity on the day and provide closer proximity to the racecourse entrances.

 

Entry to the Racecourse

Each entrance to the racecourse has a pass gate, in addition to a set of turnstiles. This allows easier access for wheelchair users (electric and manual), semi-ambulant visitors, pushchairs and those accompanied by working dogs.  Once inside the racecourse, access to the different areas not at ground level is available via ramps and/or lifts.

Should a disabled visitor need to bring a carer, the carer will be admitted free of charge. Tickets for carers are available on the day from any Ticket Office, and we request that the disabled visitor accompanies the carer when collecting the ticket.

 

Wheelchair Hire

A number of manual wheelchairs are available for hire on the day, subject to availability. Wheelchair hire is free of charge, with a fully refundable deposit of £30 cash on the day. It is advised to pre-book if you require one.

Wheelchairs are located in Ticket Office East on the High Street.

 

Disabled Toilet Facilities

Within the Grandstand, there are a number of disabled toilets on each level. Other locations include the Pavilion and the Old Paddock.

 

First Aid Points

Should you need any assistance from on-site medical personnel, including paramedics, a member of staff will be able to direct you to your nearest First Aid Point.

 

Auditory Assistance

Individual Induction Loops are available for hire at the Main Reception, for use within and around the main Grandstand only.

 

Assistance During Your Visit

If you require information or assistance during your visit, please ask a member of staff, who will be happy to assist you.

 

Viewing Areas

There are dedicated disabled viewing areas in each of the enclosures.  We would ask that just one person or carer accompanies a racegoer using these viewing areas.

Premier Admission

There are viewing areas on the balcony on Level 4.

There is a raised ramp on the Premier Admission Lawn. There are also designated viewing areas on the Concourse Level, at aisles 2/3 and 20/21, looking out on to the track above the steppings.

The Concourse and Lawn areas are also accessible by Grandstand Admission racegoers, except on the following racedays:

  • Royal Ascot (June)

  • Betfair Weekend King George Day and Summer Cocktail Party (July)

  • Dubai Duty Free Shergar Cup and Concert (August)

  • QIPCO British Champions’ Day (October)

Grandstand Admission

There is a raised viewing ramp on the Grandstand Admission lawn. There is a designated viewing area on Concourse Level, at aisles 38/39 looking out on to the track above the steppings.

Parade Ring

There is accessible viewing for wheelchair users to the East side of the Parade Ring, accessible from the Bandstand Lawn, and viewing platforms at Concourse Level to the Northside of the Parade Ring.

Boxes and Suites

For those guests using boxes or private suites, there are viewing areas suitable for wheelchairs on the balconies of all boxes and private suites.

 

Access Officer

For any specific access requirements or queries, please contact the Access Officer on +44 (0)844 346 3610 or email [email protected].

 

Red Bull Air Race World Championship

At Ascot Racecourse we provide an accessible environment for all our customers, including people with disabilities and those with young children.

Should a disabled visitor need to bring a carer, the carer will be admitted free of charge. If you require a ticket for a carer, please explain this at the time of booking, in order for the carer ticket to be included with your order. Please be aware that we may need to ask you some questions regarding your request. Tickets for carers are also available on the day from the ticket Offices, and we request that the disabled visitor accompanies the carer when collecting the ticket.

There are dedicated disabled viewing areas within the Grandstand, both in public areas and private hospitality areas and also on the viewing lawns. These areas are non-reservable and we would kindly ask that just one person or carer accompanies a customer using these viewing areas.

 

Downloads

Download the Accessibility Guide for all meetings aside from Royal Ascot

Download the Accessibility Guide for Royal Ascot  - This is the guide for Royal Ascot 2013. It is currently being updated for 2014 and is unlikely to change significantly

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